Call Center Metrics Websites
Nexidia
Nexidia provides the best big data solution for turning customer interactions into valuable insight with advanced speech and text analytics.
Training Outsourcing | Customized Training | Performance Consulting |
Customized Training Design and Development, Outsourcing Training, and Performance Consulting. ALESYS is a learning effectiveness organization whose innovative and powerful Integrated Approach to Learning improves transfer of training to job application, achieving greater return on training investments through lasting b
Centergistic Solutions â AgentView Enterprise â Call Center
Centergistic Solutions is the provider of AgentView, a call and contact center solutions system incorporating an array of real-time call center analytics reporting software. AgentView is specifically designed to optimize agent performance through data visualization on wall monitors, wallboards and readerboards, desktop
Customer Experience Best Practices | JM Robbins & Associates
JM Robbins & Associates equip contact center leaders to deliver exceptional customer experiences through content, consulting, and call center training. Learn the importance of customer service, top call center metrics, and contact center technology best practices. Our experts are keynote speakers for conferences.